{"id":57465,"date":"2026-05-18T18:23:47","date_gmt":"2026-05-18T10:23:47","guid":{"rendered":"https:\/\/speedhome.com\/blog\/r2r-pat-landlord\/"},"modified":"2026-06-03T08:22:56","modified_gmt":"2026-06-03T00:22:56","slug":"pat-landlord","status":"publish","type":"page","link":"https:\/\/speedhome.com\/blog\/pat-landlord\/","title":{"rendered":"Platform Access Terms (Landlord)"},"content":{"rendered":"<style id=\"sh-legal-hierarchy-20260519\">\nbody.page-id-57469 .cm-entry-title,\nbody.page-id-57461 .cm-entry-title,\nbody.page-id-57463 .cm-entry-title,\nbody.page-id-57465 .cm-entry-title,\nbody.page-id-57467 .cm-entry-title {\n  font-size: 42px !important;\n  line-height: 1.12 !important;\n  font-weight: 700 !important;\n  margin: 0 0 26px !important;\n  letter-spacing: 0 !important;\n}\nbody.page-id-57469 .cm-entry-summary,\nbody.page-id-57461 .cm-entry-summary,\nbody.page-id-57463 .cm-entry-summary,\nbody.page-id-57465 .cm-entry-summary,\nbody.page-id-57467 .cm-entry-summary {\n  margin-top: 0 !important;\n}\nbody.page-id-57469 main.document,\nbody.page-id-57461 main.document,\nbody.page-id-57463 main.document,\nbody.page-id-57465 main.document,\nbody.page-id-57467 main.document {\n  margin-top: 0 !important;\n  padding-top: 0 !important;\n}\nbody.page-id-57469 nav.toc h2,\nbody.page-id-57461 nav.toc h2,\nbody.page-id-57463 nav.toc h2,\nbody.page-id-57465 nav.toc h2,\nbody.page-id-57467 nav.toc h2 {\n  font-size: 28px !important;\n  line-height: 1.2 !important;\n  font-weight: 700 !important;\n  margin: 0 0 22px !important;\n}\nbody.page-id-57469 nav.toc,\nbody.page-id-57461 nav.toc,\nbody.page-id-57463 nav.toc,\nbody.page-id-57465 nav.toc,\nbody.page-id-57467 nav.toc {\n  margin: 0 0 34px !important;\n}\nbody.page-id-57469 nav.toc li,\nbody.page-id-57461 nav.toc li,\nbody.page-id-57463 nav.toc li,\nbody.page-id-57465 nav.toc li,\nbody.page-id-57467 nav.toc li {\n  font-size: 16px !important;\n  line-height: 1.55 !important;\n  margin: 0 0 4px !important;\n}\nbody.page-id-57469 h2.legal-heading,\nbody.page-id-57461 h2.legal-heading,\nbody.page-id-57463 h2.legal-heading,\nbody.page-id-57465 h2.legal-heading,\nbody.page-id-57467 h2.legal-heading {\n  font-size: 30px !important;\n  line-height: 1.2 !important;\n  font-weight: 700 !important;\n  margin: 36px 0 18px !important;\n  letter-spacing: 0 !important;\n}\nbody.page-id-57469 p.legal-block,\nbody.page-id-57461 p.legal-block,\nbody.page-id-57463 p.legal-block,\nbody.page-id-57465 p.legal-block,\nbody.page-id-57467 p.legal-block {\n  font-size: 16px !important;\n  line-height: 1.65 !important;\n  margin-bottom: 14px !important;\n}\n@media (max-width: 700px) {\n  body.page-id-57469 .cm-entry-title,\n  body.page-id-57461 .cm-entry-title,\n  body.page-id-57463 .cm-entry-title,\n  body.page-id-57465 .cm-entry-title,\n  body.page-id-57467 .cm-entry-title {\n    font-size: 34px !important;\n    line-height: 1.12 !important;\n    margin-bottom: 24px !important;\n  }\n  body.page-id-57469 nav.toc h2,\n  body.page-id-57461 nav.toc h2,\n  body.page-id-57463 nav.toc h2,\n  body.page-id-57465 nav.toc h2,\n  body.page-id-57467 nav.toc h2 {\n    font-size: 25px !important;\n  }\n  body.page-id-57469 h2.legal-heading,\n  body.page-id-57461 h2.legal-heading,\n  body.page-id-57463 h2.legal-heading,\n  body.page-id-57465 h2.legal-heading,\n  body.page-id-57467 h2.legal-heading {\n    font-size: 27px !important;\n    line-height: 1.18 !important;\n    margin: 34px 0 16px !important;\n  }\n}\n<\/style>\n<p><main class=\"document doc-PAT_LANDLORD\" style=\"margin-top:0;padding-top:0;\"><\/p>\n<nav class=\"toc\" aria-label=\"Table of contents\">\n<h2>Table of Contents<\/h2>\n<ol style=\"list-style:none !important;padding-left:1em\">\n<li class=\"toc-section\"><a href=\"#pat_landlord-section-1-parties-and-scope\">1. Parties and scope<\/a><\/li>\n<li class=\"toc-section\"><a href=\"#pat_landlord-section-2-definitions\">2. Definitions<\/a><\/li>\n<li class=\"toc-section\"><a href=\"#pat_landlord-section-3-ownership-and-authority-verification\">3. Ownership and authority verification<\/a><\/li>\n<li class=\"toc-section\"><a href=\"#pat_landlord-section-4-listing-obligations\">4. Listing obligations<\/a><\/li>\n<li class=\"toc-section\"><a href=\"#pat_landlord-section-5-ai-assisted-features-and-automated-tools\">5. AI-assisted features and automated tools<\/a><\/li>\n<li class=\"toc-section\"><a href=\"#pat_landlord-section-6-data-consent\">6. Data consent<\/a><\/li>\n<li class=\"toc-section\"><a href=\"#pat_landlord-section-7-limitation-of-liability\">7. Limitation of liability<\/a><\/li>\n<li class=\"toc-section\"><a href=\"#pat_landlord-section-8-notices-and-communications\">8. Notices and communications<\/a><\/li>\n<li class=\"toc-section\"><a href=\"#pat_landlord-section-9-general\">9. General<\/a><\/li>\n<li class=\"toc-section\"><a href=\"#pat_landlord-section-10-execution\">10. Execution<\/a><\/li>\n<\/ol>\n<\/nav>\n<h2 id=\"pat_landlord-section-1-parties-and-scope\" class=\"legal-heading section-heading\" style=\"margin:22px 0 12px 0;line-height:1.2;\"><span class=\"legal-num\">1. <\/span><span class=\"legal-text\">Parties and scope<\/span><\/h2>\n<p id=\"pat_landlord-clause-1-1-provider-speedrent-technology-sdn-bhd-company-no-201601005661-1176587\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">1.1<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Provider: SPEEDRENT TECHNOLOGY SDN. BHD. (Registration No. 201601005661 (1176587-M)) (&#8220;SRT&#8221;).<\/span><\/p>\n<p id=\"pat_landlord-clause-1-2-user-the-account-holder-accepting-these-terms-user\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">1.2<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">User: The account holder accepting these Terms (&#8220;User&#8221;).<\/span><\/p>\n<p id=\"pat_landlord-clause-1-3-these-terms-govern-the-user-s-access-to-the\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">1.3<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">These Terms govern the User&#8217;s access to the Speedhome platform (&#8220;Platform&#8221;) for property listing, enquiry management, tenant screening review, viewing coordination, document preparation, and pre-tenancy transactions. SRT facilitates Platform tools and document preparation only; the User remains responsible for reviewing the transaction documents and obtaining any independent advice the User considers necessary.<\/span><\/p>\n<p id=\"pat_landlord-clause-1-4-these-terms-do-not-create-any-tenancy-master-lease\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">1.4<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">These Terms do not create any tenancy, master lease, or obligation for any party to proceed to a tenancy. A tenancy exists only after execution of the relevant tenancy documents (Master Lease Agreement, Sub-Tenancy Agreement, or Direct Tenancy Agreement) and Go-Live confirmation.<\/span><\/p>\n<p id=\"pat_landlord-clause-1-5-if-the-user-separately-accepts-a-master-lease-offer\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">1.5<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">If the User separately accepts a Master Lease Offer (MLO) for a Protect or Protect+ listing, that MLO governs the Protect \/ Protect+ listing authority and offer mechanics. These Terms continue to apply for Platform-level matters not covered by the MLO.<\/span><\/p>\n<h2 id=\"pat_landlord-section-2-definitions\" class=\"legal-heading section-heading\" style=\"margin:22px 0 12px 0;line-height:1.2;\"><span class=\"legal-num\">2. <\/span><span class=\"legal-text\">Definitions<\/span><\/h2>\n<p id=\"pat_landlord-clause-2-1-go-live-means-the-point-at-which-all-tenancy\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">2.1<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Go-Live means the point at which all tenancy documents are executed, required initial payments are completed, and the relevant party confirms activation in the Platform.<\/span><\/p>\n<p id=\"pat_landlord-clause-2-2-platform-means-the-speedhome-digital-platform-website-and-mobile\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">2.2<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Platform means the Speedhome digital platform (website and mobile application) operated by SRT through which invoicing, payment facilitation, ledger administration, notices, and document workflows are administered.<\/span><\/p>\n<p id=\"pat_landlord-clause-2-3-recorded-channel-means-a-platform-message-email-whatsapp-message\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">2.3<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Recorded Channel means a Platform message, email, WhatsApp message, SMS, recorded call, or other electronic message that can reasonably be recorded and retrieved.<\/span><\/p>\n<p id=\"pat_landlord-clause-2-4-shp-means-speedhome-properties-sdn-bhd-company-no-201801030376\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">2.4<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">SHP means SPEEDHOME PROPERTY SDN. BHD. (Registration No. 202601021813 (1683910-A)), a related entity that may act as master tenant under Protect and Protect+ arrangements.<\/span><\/p>\n<p id=\"pat_landlord-clause-2-5-business-day-means-a-day-other-than-a-saturday\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">2.5<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Business Day means a day other than a Saturday, Sunday, or gazetted public holiday in the State of Selangor or a Federal public holiday in Malaysia.<\/span><\/p>\n<h2 id=\"pat_landlord-section-3-ownership-and-authority-verification\" class=\"legal-heading section-heading\" style=\"margin:22px 0 12px 0;line-height:1.2;\"><span class=\"legal-num\">3. <\/span><span class=\"legal-text\">Ownership and authority verification<\/span><\/h2>\n<p id=\"pat_landlord-clause-3-1-the-user-consents-to-srt-and-or-shp-conducting\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">3.1<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">The User consents to SRT (and\/or SHP) conducting verification checks reasonably required for listing activation and onboarding, including:<\/span><\/p>\n<p id=\"pat_landlord-block-a-identity-and-document-verification-nric-passport-company-registration-or\" class=\"legal-block subclause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">(a)<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">identity and document verification (NRIC, passport, company registration, or other identification);<\/span><\/p>\n<p id=\"pat_landlord-block-b-ownership-or-authority-verification-using-documents-provided-by-the\" class=\"legal-block subclause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">(b)<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">ownership or authority verification using documents provided by the User (e.g., utility bill, sale and purchase agreement, JMB\/MC statement, power of attorney, or board resolution); and<\/span><\/p>\n<p id=\"pat_landlord-block-c-screening-checks-on-the-user-s-account-history-listing\" class=\"legal-block subclause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">(c)<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">screening checks on the User&#8217;s account history, listing history, and Platform compliance record.<\/span><\/p>\n<p id=\"pat_landlord-clause-3-2-the-user-represents-that\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">3.2<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">The User represents that:<\/span><\/p>\n<p id=\"pat_landlord-block-a-the-user-has-legal-authority-to-let-the-property\" class=\"legal-block subclause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">(a)<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">the User has legal authority to let the Property (whether as registered owner, co-owner with authority, attorney, authorised agent, or authorised representative of a corporate owner); and<\/span><\/p>\n<p id=\"pat_landlord-block-b-there-is-no-court-order-caveat-bankruptcy-restriction-winding\" class=\"legal-block subclause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">(b)<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">there is no court order, caveat, bankruptcy restriction, winding-up order, or other legal impediment that would prevent the User from entering into a tenancy for the Property.<\/span><\/p>\n<p id=\"pat_landlord-clause-3-3-the-user-represents-that-all-information-and-documents-submitted\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">3.3<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">The User represents that all information and documents submitted for listing, verification, and onboarding are true, complete, and not misleading. Submission of false or forged documents may result in: (a) immediate rejection or deactivation of the listing; (b) recording of the incident in SRT&#8217;s internal screening database; and (c) reporting to relevant authorities where required by law.<\/span><\/p>\n<h2 id=\"pat_landlord-section-4-listing-obligations\" class=\"legal-heading section-heading\" style=\"margin:22px 0 12px 0;line-height:1.2;\"><span class=\"legal-num\">4. <\/span><span class=\"legal-text\">Listing obligations<\/span><\/h2>\n<p id=\"pat_landlord-clause-4-1-listings-must-be-accurate-current-and-not-misleading-in\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">4.1<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Listings must be accurate, current, and not misleading in any material respect. The User shall promptly update or correct any listing detail that becomes inaccurate.<\/span><\/p>\n<p id=\"pat_landlord-clause-4-2-the-user-must-not-discriminate-against-prospective-tenants-on\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">4.2<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">The User must not discriminate against prospective tenants on the basis of race, ethnicity, religion, gender, disability, or other characteristic protected by Malaysian law. The User may state a nationality or residency-status preference where the preference is based on a genuine tenancy-related reason (e.g., visa validity, employer guarantor availability, property approval conditions). SRT may remove listings where a stated preference appears to be a proxy for unlawful discrimination.<\/span><\/p>\n<p id=\"pat_landlord-clause-4-3-srt-may-at-its-discretion-remove-suppress-deprioritise-or\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">4.3<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">SRT may, at its discretion, remove, suppress, deprioritise, or suspend any listing for reasons including suspected inactivity, quality concerns, user complaints, potential fraud or misrepresentation, or Platform integrity.<\/span><\/p>\n<p id=\"pat_landlord-clause-4-4-the-user-must-not-use-the-platform-to-list\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">4.4<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">The User must not use the Platform to list any property that is the subject of pending litigation, enforcement proceedings, or regulatory action that would materially affect a prospective tenant&#8217;s quiet enjoyment.<\/span><\/p>\n<h2 id=\"pat_landlord-section-5-ai-assisted-features-and-automated-tools\" class=\"legal-heading section-heading\" style=\"margin:22px 0 12px 0;line-height:1.2;\"><span class=\"legal-num\">5. <\/span><span class=\"legal-text\">AI-assisted features and automated tools<\/span><\/h2>\n<p id=\"pat_landlord-clause-5-1-the-platform-includes-tools-that-generate-suggestions-estimates-draft\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">5.1<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">The Platform includes tools that generate suggestions, estimates, draft content, or workflow recommendations (including AI-assisted features such as chatbot responses, rental yield estimates, listing optimisation suggestions, and tenant-matching recommendations). These are provided to assist the User&#8217;s decision-making only.<\/span><\/p>\n<p id=\"pat_landlord-clause-5-2-no-ai-generated-output-automated-suggestion-automated-calculation-automated\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">5.2<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">No AI-generated output, automated suggestion, automated calculation, automated Platform action, chatbot response, estimate, system notice, or other automated Platform output constitutes a binding representation, warranty, undertaking, guarantee, legal advice, or commitment by SRT or SHP beyond what is expressly stated in the applicable signed documents. The User must review and verify automated outputs before acting on them. Where an automated Platform action is confirmed to be inconsistent with the applicable signed documents, the signed documents prevail and SRT\u2019s obligation is limited to correction or reversal of that specific action within a reasonable time, subject to any express dispute window in the applicable signed documents.<\/span><\/p>\n<p id=\"pat_landlord-clause-5-3-where-the-platform-executes-automated-actions-during-the-pre\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">5.3<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Where the Platform executes automated actions during the pre-tenancy stage, SRT shall use reasonable efforts to apply the documented Platform logic. Confirmed incorrect automated actions are handled under Clause 5.2.<\/span><\/p>\n<p id=\"pat_landlord-clause-5-4-srt-may-use-anonymised-and-aggregated-platform-data-including\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">5.4<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">SRT may use anonymised and aggregated Platform data, including listing interactions and operational records, to improve Platform features. No personally identifiable information is used for model training without separate explicit consent.<\/span><\/p>\n<h2 id=\"pat_landlord-section-6-data-consent\" class=\"legal-heading section-heading\" style=\"margin:22px 0 12px 0;line-height:1.2;\"><span class=\"legal-num\">6. <\/span><span class=\"legal-text\">Data consent<\/span><\/h2>\n<p id=\"pat_landlord-clause-6-1-the-user-consents-to-srt-and-shp-where-applicable\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">6.1<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">The User consents to SRT (and SHP, where applicable) processing personal data for Platform operations, listing administration, tenant matching, screening, fraud prevention, recordkeeping, dispute handling, and where applicable, credit reporting, in accordance with applicable law.<\/span><\/p>\n<p id=\"pat_landlord-clause-6-2-data-may-be-disclosed-to-shp-prospective-tenants-on\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">6.2<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Data may be disclosed to SHP, prospective tenants (on a need-to-know basis for listing and application decisions), payment processors, vendors, professional advisors, credit reporting agencies, regulatory authorities, and successor entities as required. Data may be processed outside Malaysia where needed for Platform operations, with reasonable data protection safeguards in place.<\/span><\/p>\n<p id=\"pat_landlord-clause-6-3-data-is-retained-for-seven-7-years-after-account\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">6.3<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Data is retained for seven (7) years from the later of account deactivation or the last tenancy transaction, unless a longer period is required by law.<\/span><\/p>\n<p id=\"pat_landlord-clause-6-4-internal-records-and-external-credit-reporting-the-user-consents\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">6.4<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Internal records and external credit reporting. The User consents to SRT recording and using payment conduct, fraud\/screening incidents, platform-risk events, listing conduct, and default information in SRT&#8217;s internal landlord\/user record, fraud\/screening database, and future Platform screening workflows, subject to applicable law and correction rights. External disclosure to licensed credit reporting agencies, including CTOS Data Systems Sdn Bhd and RAM Credit Information Sdn Bhd (RAMCI), shall be limited to information that is legally permitted and operationally accepted by the relevant agency. As the default position, external credit reporting is limited to verified financial defaults, including outstanding fees, forfeiture amounts, and other verified payment defaults. Fraud allegations, screening flags, or platform-risk events shall not be disclosed externally unless they constitute a verified financial default, are required by law, or the relevant licensed agency confirms it may accept that category. Before reporting a default externally, SRT will issue a cure notice through the Platform giving at least seven (7) days to cure, unless immediate reporting is required by law.<\/span><\/p>\n<p id=\"pat_landlord-clause-6-5-data-subject-rights-under-the-personal-data-protection-act\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">6.5<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Data subject rights. Under the Personal Data Protection Act 2010 (PDPA), the User may request access to, or correction of, personal data held by SRT, or withdraw consent to processing (subject to contractual and legal obligations). Requests may be submitted via the Platform. SRT will respond within twenty-one (21) days or such other period as required by law.<\/span><\/p>\n<p id=\"pat_landlord-clause-6-6-sensitive-personal-data-where-srt-processes-sensitive-personal-data\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">6.6<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Sensitive personal data. Where SRT processes sensitive personal data (including credit check data and ownership verification records), such processing is carried out under the User&#8217;s explicit consent given under these Terms and in compliance with applicable law.<\/span><\/p>\n<h2 id=\"pat_landlord-section-7-limitation-of-liability\" class=\"legal-heading section-heading\" style=\"margin:22px 0 12px 0;line-height:1.2;\"><span class=\"legal-num\">7. <\/span><span class=\"legal-text\">Limitation of liability<\/span><\/h2>\n<p id=\"pat_landlord-clause-7-1-srt-does-not-guarantee-that-any-listing-will-receive\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">7.1<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">SRT does not guarantee that any listing will receive enquiries, that any viewing will occur or convert, that any tenancy will proceed, or that any level of market demand exists for any Property. The Platform facilitates matching, screening, and contracting; it does not guarantee tenant quality, rental yield, or tenancy outcomes.<\/span><\/p>\n<p id=\"pat_landlord-clause-7-2-to-the-maximum-extent-permitted-by-law-srt-s\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">7.2<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">To the maximum extent permitted by law, SRT&#8217;s total liability arising from or related to these Terms or the User&#8217;s use of the Platform at Stage 1 (pre-tenancy) is limited to Ringgit Malaysia Five Hundred (RM500) or the total fees actually paid by the User to SRT for the relevant listing transaction, whichever is higher. SRT is not liable for indirect, consequential, or incidental loss.<\/span><\/p>\n<p id=\"pat_landlord-clause-7-3-nothing-in-this-clause-excludes-liability-for-fraud-wilful\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">7.3<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Nothing in this Clause excludes liability for fraud, wilful misconduct, or death or personal injury caused by negligence, to the extent such exclusion is prohibited by applicable law.<\/span><\/p>\n<h2 id=\"pat_landlord-section-8-notices-and-communications\" class=\"legal-heading section-heading\" style=\"margin:22px 0 12px 0;line-height:1.2;\"><span class=\"legal-num\">8. <\/span><span class=\"legal-text\">Notices and communications<\/span><\/h2>\n<p id=\"pat_landlord-clause-8-1-the-user-consents-to-receiving-platform-notices-via-platform\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">8.1<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">The User consents to receiving Platform notices via Platform notice inbox, email, WhatsApp\/SMS, and other channels configured in the Platform.<\/span><\/p>\n<p id=\"pat_landlord-clause-8-2-notices-are-deemed-served-at-the-time-shown-in\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">8.2<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Notices are deemed served at the time shown in the Platform transmission log or the time sent via the relevant channel.<\/span><\/p>\n<p id=\"pat_landlord-clause-8-3-the-user-must-keep-contact-details-updated-failure-to\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">8.3<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">The User must keep contact details updated; failure to update does not invalidate service.<\/span><\/p>\n<h2 id=\"pat_landlord-section-9-general\" class=\"legal-heading section-heading\" style=\"margin:22px 0 12px 0;line-height:1.2;\"><span class=\"legal-num\">9. <\/span><span class=\"legal-text\">General<\/span><\/h2>\n<p id=\"pat_landlord-clause-9-1-these-terms-are-standalone-and-do-not-incorporate-external\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">9.1<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">These Terms are standalone and do not incorporate external documents by reference.<\/span><\/p>\n<p id=\"pat_landlord-clause-9-2-if-any-provision-is-invalid-the-remainder-continues\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">9.2<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">If any provision is invalid, the remainder continues.<\/span><\/p>\n<p id=\"pat_landlord-clause-9-3-these-terms-are-governed-by-malaysian-law-and-the\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">9.3<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">These Terms are governed by Malaysian law and the parties submit to the Courts of Malaysia.<\/span><\/p>\n<p id=\"pat_landlord-clause-9-4-electronic-acceptance-and-platform-records-are-valid-and-binding\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">9.4<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Electronic acceptance and Platform records are valid and binding.<\/span><\/p>\n<p id=\"pat_landlord-clause-9-5-srt-may-update-these-terms-with-at-least-thirty\" class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">9.5<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">SRT may update these Terms with at least thirty (30) days&#8217; notice via the Platform. Any change that materially affects the fees, liability framework, or obligations under any active tenancy agreement (a Material Change) is effective only if the User is shown the updated Terms in the Platform and explicitly accepts them (e.g., by clicking &#8220;I Agree&#8221; \/ OTP confirmation). Non-material changes take effect on the effective date stated in the notice, and continued use of the Platform after that date constitutes acceptance. The User may close their account if they do not accept a Material Change.<\/span><\/p>\n<p class=\"body\">Special Conditions \/ Additional Clauses: None<\/p>\n<h2 id=\"pat_landlord-section-10-execution\" class=\"legal-heading section-heading\" style=\"margin:22px 0 12px 0;line-height:1.2;\"><span class=\"legal-num\">10. <\/span><span class=\"legal-text\">Execution<\/span><\/h2>\n<p class=\"legal-block clause\" style=\"display:grid;grid-template-columns:3.6em minmax(0,1fr);column-gap:.45em;align-items:start;margin:0 0 8pt 0;page-break-inside:avoid;padding-left:0;text-indent:0;\"><span class=\"legal-num\" style=\"display:block;grid-column:1;white-space:nowrap;text-align:left;padding-right:0;text-indent:0;\">10.1<\/span><span class=\"legal-text\" style=\"display:block;grid-column:2;min-width:0;text-indent:0;overflow-wrap:break-word;\">Execution is evidenced by the applicable Platform record or e-sign provider evidence record for this document.<\/span><\/p>\n<p>  <\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Table of Contents 1. Parties and scope 2. Definitions 3. Ownership and authority verification 4. Listing obligations 5. AI-assisted features<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"class_list":["post-57465","page","type-page","status-publish","hentry"],"featured_image_src":null,"_links":{"self":[{"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/pages\/57465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/comments?post=57465"}],"version-history":[{"count":8,"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/pages\/57465\/revisions"}],"predecessor-version":[{"id":58620,"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/pages\/57465\/revisions\/58620"}],"wp:attachment":[{"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/media?parent=57465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}