{"id":47928,"date":"2025-05-09T07:42:29","date_gmt":"2025-05-08T23:42:29","guid":{"rendered":"https:\/\/speedhome.com\/blog\/?p=47928"},"modified":"2026-05-02T18:31:27","modified_gmt":"2026-05-02T10:31:27","slug":"house-condition-submission","status":"publish","type":"post","link":"https:\/\/speedhome.com\/blog\/house-condition-submission\/","title":{"rendered":"How SPEEDHOME\u2019s New Update Solves House Condition Submission"},"content":{"rendered":"\n<p>Renting a home should be easy and stress-free. At SPEEDHOME, we\u2019re always working to improve your experience. House Condition is a SPEEDHOME feature that helps tenants and landlords document property condition during the tenancy. The flow is designed to make submissions clearer, easier to review, and easier to use as evidence if a dispute arises.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-house-condition-and-why-it-matters\"><strong>What Is House Condition and Why It Matters?<\/strong><\/h2>\n\n\n\n<p>House Condition is when tenants upload videos or photos showing the condition of the property during handover. This usually happens when tenants first move in, during their stay, or before they move out.<\/p>\n\n\n\n<p>This step is important because it helps protect both landlords and tenants. It gives proof of the property\u2019s condition, so if anything goes wrong later, there\u2019s clear evidence. No more guesswork, just clear, documented proof that helps avoid arguments.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-old-way-what-used-to-happen\"><strong>The Old Way: What Used to Happen<\/strong><\/h2>\n\n\n\n<p>Before this update, the House Condition process was not as smooth as we wanted it to be. Some users had trouble uploading videos, and the steps were not always clear. Tenants didn\u2019t always know what to record, and landlords had to wait longer for everything to be submitted.<\/p>\n\n\n\n<p>We listened to your feedback and knew it was time to improve.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-new-update-what-s-changed\"><strong>How the House Condition Submission Flow Works<\/strong><\/h2>\n\n\n\n<p>Now, the House Condition Submission process has a brand new look\u2014and it works much better.<\/p>\n\n\n\n<p>We made it more user-friendly. The steps are now guided, which means users know exactly what to do at each part of the process. The design is cleaner, and everything loads faster. Plus, it\u2019s much easier to upload videos of the house condition.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-key-improvements-in-the-new-house-condition-submission-flow\"><strong>Key Improvements in the New House Condition Submission Flow<\/strong><\/h2>\n\n\n\n<p>Here\u2019s what\u2019s better with the new update:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Larger Upload Support \u2013 <\/strong>Submit videos up to <strong>100MB<\/strong> for clearer, high-quality proof<\/li><li><strong>Video-First Design:<\/strong> We focus on video uploads because videos show more details than photos.<\/li><li><strong>Faster Performance: <\/strong>Everything loads quicker, and there are fewer bugs.<\/li><li><strong>Cleaner Interface<\/strong>: The design looks better and is easier to use.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-this-update-helps-you\"><strong>How This Update Helps You<\/strong><\/h2>\n\n\n\n<p>The House Condition Submission flow helps everyone:<\/p>\n\n\n\n<p>Tenants can upload the house condition quickly without stress. They know what to record, and the upload process is smooth.<\/p>\n\n\n\n<p>Landlords get clear videos of the property\u2019s condition. This helps avoid misunderstandings and makes move-ins and move-outs easier.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-two-types-of-submissions\"><strong>Two Types of Submissions<\/strong><\/h2>\n\n\n\n<p>There are 2 main types of submissions:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-planned-submission\"><strong>Planned Submission<\/strong><\/h3>\n\n\n\n<p>Regular checks during the tenancy. Mainly to verify property condition and share video updates.<\/p>\n\n\n\n<p><strong>Planned Submission Schedule<\/strong><\/p>\n\n\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-month-3-6-9-and-move-out-submissions\"><strong>Month 3, 6, 9, and Move-Out Submissions<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Tenants only need to record and upload a video of the property<br><\/li><li>Recording happens inside the app<br><\/li><li>After video recording, they can review, retake or submit<br><\/li><li>Files larger than 100MB are supported<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-ad-hoc-submission\"><strong>Ad Hoc Submission<\/strong><\/h3>\n\n\n\n<p>Also known as<strong> &#8220;Report Issue&#8221;<\/strong>. Tenants can report problems anytime during a tenancy.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Tap Report Issue in the app<br><\/li><li>Take photos\/videos of the problem<br><\/li><li>Fill in the item name and issue description<br><\/li><li>Submit<br><\/li><\/ol>\n\n\n\n<p>You can add, edit, or delete the issues before submitting. All issues are visible in the House Condition lobby.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to Submit Your House Condition \u2013 4 Simple Steps<\/strong><\/h2>\n\n\n\n\n\n<p><strong>Step 1: Review the Inventory List<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>You&#8217;ll see a list of all the inventory items included in your rental agreement \u2014 with photos, names, and quantities.<\/li><\/ul>\n\n\n\n<p>Tap on each item to:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Upload a photo or video showing its condition<\/li><li>Select any issues like Broken, Missing, Not Working, Dirty, or Cosmetic Damage<\/li><li>Add a short note describing the problem<\/li><\/ul>\n\n\n\n<p>If something\u2019s not right, it\u2019ll be marked as \u201cNot OK.\u201d You can also edit or remove anything before submitting. Need help? A quick guide is built-in to show you how to check items properly.<\/p>\n\n\n\n<p><strong>Step 2: Inspect the Property Condition<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Next, you&#8217;ll go through a checklist covering areas like:<\/strong><\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Water system<\/li><li>Electrical system<\/li><li>Doors &amp; Locks<\/li><li>Pest Control<\/li><li>Walls &amp; Paints<\/li><\/ul>\n\n\n\n<p>For each, you can upload photos\/videos and report any problems. If everything\u2019s fine, just leave it as \u201cOK.\u201d Once you\u2019ve finished checking, tick the confirmation box to move on.<\/p>\n\n\n\n<p><strong>Step 3: Share Feedback on the Unit<\/strong><\/p>\n\n\n\n<p>We\u2019ll ask a few quick questions to understand your experience:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Rate the electrical appliances (1\u20135)<\/li><li>Rate the water fixtures (1\u20135)<\/li><li>Tell us your telco (Maxis, CelcomDigi, etc.)<\/li><li>Rate your signal strength (1\u20135)<\/li><li>Add any extra comments if you like<\/li><\/ul>\n\n\n\n<p><strong>Step 4: Share Feedback on the Building<\/strong><\/p>\n\n\n\n<p>Lastly, give your opinion on the overall building environment:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>How clean is it? (1\u20135)<\/li><li>What\u2019s the general condition? (1\u20135)<\/li><li>How noisy is it? (1\u20135)<\/li><li>Any other comments?<\/li><\/ul>\n\n\n\n<p><strong>After Submission<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Tenants are taken back to the House Condition lobby<\/li><li>They should follow the current in-app deadline shown for their tenancy<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-conclusion\"><strong>Conclusion:&nbsp;<\/strong><\/h2>\n\n\n\n<p>The House Condition Submission flow is one way we\u2019re making renting better for everyone. It\u2019s faster, clearer, and more reliable\u2014so you can focus on what matters most.<\/p>\n\n\n\n\n\n\n\n\n\n<p>Try it today and enjoy a smoother rental experience with SPEEDHOME!<\/p>\n\n\n<div style=\"gap: 20px;\" class=\"align-button-center ub-buttons orientation-button-row ub-flex-wrap wp-block-ub-button\" id=\"ub-button-682791ba-ba74-4e3c-b411-e89ff6f9526a\"><div class=\"ub-button-container\">\n\t\t\t<a href=\"https:\/\/go.speedhome.com\/download-speedhome-app-1\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"ub-button-block-main   ub-button-flex\" role=\"button\" style=\"--ub-button-background-color: #fcb900; --ub-button-color: #ffffff; --ub-button-border: none; --ub-button-hover-background-color: #313131; --ub-button-hover-color: #ffffff; --ub-button-hover-border: none; padding-top: 10px; padding-right: 10px; padding-bottom: 10px; padding-left: 10px; border-radius: 10px; \">\n\t\t\t\t<div class=\"ub-button-content-holder\" style=\"flex-direction: row\">\n\t\t\t\t\t<span class=\"ub-button-block-btn\"><strong>Update your SPEEDHOME App Now!<\/strong><\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t<\/div><\/div>\n\n\n<div class=\"wp-block-group related-guides-block is-layout-flow wp-block-group-is-layout-flow\">\n<p style=\"font-style:normal;font-weight:600\">Related guides<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Is SPEEDHOME Legit?<\/li><li>Terms of Use<\/li><li>BFM: Open For Business, Speedrent<\/li><li>How To Show a Property Without Wasting Time<\/li><li>SPEEDHOME Membership Terms of Use<\/li><\/ul>\n<\/div>\n\n\n\n\n\n\n\n\n<p>   <\/p>\n\n\n\n<p><strong>Related guides:<\/strong> SPEEDHOME platform guide and costs | how to rent out property in Malaysia | Zero Deposit rental guide for landlords<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Renting a home should be easy and stress-free. At SPEEDHOME, we\u2019re always working to improve your experience. House Condition is<\/p>\n","protected":false},"author":45,"featured_media":47933,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[3,5143],"tags":[9733,55],"class_list":["post-47928","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-landlord","category-speedhome_news","tag-speedhome-app","tag-tenant-guide"],"featured_image_src":"https:\/\/speedhome.com\/blog\/wp-content\/uploads\/HC-Blog-1.jpg","author_info":{"display_name":"Anna May","author_link":"https:\/\/speedhome.com\/blog\/author\/anna-may\/"},"_links":{"self":[{"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/posts\/47928","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/comments?post=47928"}],"version-history":[{"count":2,"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/posts\/47928\/revisions"}],"predecessor-version":[{"id":56778,"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/posts\/47928\/revisions\/56778"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/media\/47933"}],"wp:attachment":[{"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/media?parent=47928"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/categories?post=47928"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/speedhome.com\/blog\/wp-json\/wp\/v2\/tags?post=47928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}