General:How do I edit my listing?
- Login and click your name.
- Select “My Listings”.
- Click on the listing and select "Edit".
- Select the three horizontal lines on the top left.
- Click “My Listings & Properties”.
- Tap on “Edit”.
A digitally signed tenancy agreement legal with its duty stamped copy are admissible in court under Section 7 of Electronic Commerce Act 2006 and Section 62(2) of Digital Signature Act 1997.
Section 7 of Electronic Commerce Act 2006 basically states that an electronic message can be used to express any related communication when it comes to a contract formation.
As for Section 62(2) of Digital Signature Act 1997, a document signed with a digital signature is as legally binding as a document signed with a handwritten signature, an affixed thumbprint or any other mark.
Insurance Protection:Who will pay for the Allianz protection?
You as the landlord will pay for the insurance protection. All you need to pay is: (Last month’s rental + 6%SST) + RM10 stamping fee
The 6%SST and RM10 will be deducted from your 1st month’s rent. Insurance coverage is applicable to only those who have completed transactions with SPEEDHOME (rental ranging from RM800 – RM5000 for property/house and RM300-RM1500 for room).
Room Rental & Utility CostsWhat should be included with my rental? / Should utilities be included in the rental?
Your rental amount should include utilities, Internet and once a month cleaning costs. Note that if you set your rental amount too high, it will be difficult for your property to attract tenants. We highly advise you to check out the average value of the same properties in the surrounding area and calculate costs before setting the amount.Is there a limit for utility / internet costs being included in the rental amount?
Yes, there is. You should estimate the cost properly. If the total amount is set too low, you will lose out on money. Be careful when you combine your utility bills and rental!What if the tenant keeps the common room dirty? Who will do the cleaning?
The tenant is responsible for their own room. If the tenant moves out and leaves the room dirty, you can claim cleaning charges from Allianz up to RM200.
PaymentIn the case of default payment, when will SPEEDHOME pay me? / What if my tenant refuses to pay rent? / What if my tenant defaults?
You have to file a police report within 2 weeks of the incident and notify us immediately. We will process the claims procedure on your behalf.Will I be notified in case of non-payment? / What if rental hasn’t been paid or transferred to me?
Yes. We will always keep you notified in case of any delay in the payment via SMS, WhatsApp and phone calls. You can also check the rental status using the app.
Also, you can check the rental status using the app.
Android app:Click on the top left three horizontal bars. Then, click on “Rental Management” to check the rental status.
iOS app: Click on “More” at the bottom of the screen. Then, click on “Rental Management” to check the rental status.
You can always email [email protected] for any further rental issues.