GeneralWhat is SPEEDHOME?
SPEEDHOME is a No-Deposit house and room rental platform that connects landlords and tenants directly. This means that you do not pay the landlord any deposit for moving into the house.
Does the insurance apply to tenants?
No, the insurance applies to landlords only.
What do I do if I get no replies from landlords?
If you have a landlord that is not cooperating with you or has not replied to your chat request, contact us to help you make a deal. Drop us an email at [email protected]
Who pays for the tenancy agreement?
You as the tenant pay for the tenancy agreement.
Is a digital tenancy agreement legal in Malaysia?
A digitally signed tenancy agreement legal and its duty stamped copy are admissible in court under Section 7 of Electronic Commerce Act 2006 and Section 62(2) of Digital Signature Act 1997.
Section 7 of Electronic Commerce Act 2006 basically states that an electronic message can be used to express any related communication when it comes to a contract formation.
As for Section 62(2) of Digital Signature Act 1997, a document signed with a digital signature is as legally binding as a document signed with a handwritten signature, an affixed thumbprint or any other mark.
PaymentHow much is the tenancy agreement? / Will there be SST/tax charged? / Is there going to be SST?
Yes, 6% SST will be charged on the tenancy agreement. For room rental, the tenancy agreement will cost RM149 + 6% SST. For normal house rental, the tenancy agreement will be RM399 +6% SST.Who do I pay the rental to?
You will pay the rental to SPEEDHOME every month. SPEEDHOME will send you an invoice every month to your email 3 days before the due date. You click on the payment link to pay via Credit/Debit card, Online Banking or ATM/CDM.You click on the payment link to pay via:
You have to make the full payment to collect the keys. This is what you have to pay:
House rental: 1st month’s rent + last month’s rent + (RM399 + 6% SST) for the tenancy agreement.
Room rental: 1st month’s rent + last month’s rent + (RM149 + 6%SST) for the tenancy agreement.*
*Room rental note: Utilities are included in the rental.
After making this payment, you just pay the rental for the remaining months.Will you notify me if/when my credit card is rejected?
Yes, we will notify you within 24 hours. We will attempt to charge again within 3 days.
Tenancy/Background CheckHow do I sign the tenancy agreement?
You can go to Speedsign on the App and sign it. Or, Click Here.With No Deposit, does that mean I can leave the property anytime? / What if I want to terminate or end my tenancy early?
If you want to leave before the contract ends, then as per the tenancy agreement you will have to:
- Give 2 months’ notice or pay the two months’ rent
- Pay for your utilities of the last month you stayed
- Arrange for the handover of keys
Also, the last month’s rent is not refundable. The last month which is the 12th month in case of a 1-year contract will be forfeited.Will the last month’s rent be carried, forwarded or refunded if I terminate my tenancy early?
No, the money will not be refunded. It will be forfeited as you did not complete your tenure as signed in the tenancy agreement.What happens when the tenancy agreement ends?
There are two possible actions for when the tenancy agreement ends:
- Renew the tenancy agreement for another period of 6 to 12 months, OR
Move out after the end of the agreement.
When you move out you must take care of the following:
- Clear all utility bills
- Arrange a handover of keys with your landlord
- CCRIS checks for your loan and payment history for the past 12 months.
- CTOS checks if you have sufficient credibility to pay the rent. This is done by checking your credit history for the past 24 months.
- SPEEDHOME has to perform these checks before you can start renting properties listed on SPEEDHOME under the No-Deposit Rental Scheme.
If you are a Malaysian citizen, we will check the following:
- Employment Offer Letter (if you are working) or University Offer Letter (if you are a student)
- Past 3 months’ bank statements
- CCRIS & CTOS score
If you are a foreigner, we will check the following:
- Passport Copy
- Visa Copy
- Employment Offer Letter (if you are working) or UniversityOffer Letter (if you are a student)
- Past 3 months’ bank statements
Room RentalWhat happens if the common room is left dirty by my other housemates?
Your landlord should be the one in charge to engage with our cleaning partners for the cleaning as there is a once-a-month cleaning service.Are there house rules?
Yes, there are. The basic house rules are as follows:
Everybody should clean up after cooking. All dishes and cookware used should be cleaned after use and left to dry.
Cleaning duties and supplies
Cleanliness of the house should be maintained well together. Supplies should be purchased by you.
Common area use
Everybody is to clean up after themselves or any guests in common area.
Pets are only allowed after informing Landlord and given the consent to do so.
In the interest of household harmony, you agree to make reasonable efforts to maintain a peaceful environment within the House and shall work together to resolve any differences.
Be considerate to other tenants and/or neighbours by keeping the noise low.
Any type of illegal drug is not to be brought around, kept or used in the house.
Only the Tenant stated in the tenancy agreement is allowed to occupy the room.