What is the difference between an ejen hartanah and SPEEDHOME?
A property agent (ejen hartanah) finds a tenant, signs the tenancy agreement, collects a one-off commission of roughly one month's rent, and then stops. SPEEDHOME signs the tenancy agreement itself — as your legal tenant — and stays responsible for rent collection, maintenance coordination, and tenant management for the whole tenancy.
That difference matters in practice. If the tenant stops paying three months in, an agent's job is already done. SPEEDHOME is still contractually on the hook.
SPEEDHOME platform records show that 74% of landlords on the platform want someone else to follow up on late rent — and 79% cite proper tenant vetting as their top concern. Both gaps persist when landlords use a one-off agency model.
What does a property agent actually do — and when does the job end?
An agent's scope is placement: find a tenant, run a basic background check, prepare the tenancy agreement, and collect the signing. Once commission is paid, the working relationship is over. Rent arrears, maintenance calls, and tenancy disputes are entirely the landlord's problem from that point forward.
For the section on “What does a property agent actually do — and when does the job end?”, How to Verify a Real Estate Agent REN Number in Malaysia adds the identity, payment and screening checks that reduce fraud risk.
An agent typically charges a one-off commission (commonly around one month's rent or more, depending on the agency — confirm with the firm before signing). The landlord pays at signing, then handles everything that comes after.
A 2024 survey of 250 Malaysian property owners (INVOKE, Jan–Mar 2024) found that 51% of landlords had concerns about transparency and trust with their agents, and 42% named high agent commission as their main pain point.
The result is what landlords often call the post-signing gap: the period between lease signing and tenancy end where no professional is watching the property, collecting rent, or stepping in when things go wrong. Agents do not live in that gap. Landlords do.
What about a property management company?
A full-service property management company handles end-to-end operations — tenant sourcing, rent collection, repairs — but charges around 10% of monthly rent on an ongoing basis (roughly RM180/month on a RM1,800 unit, or RM2,160/year). The landlord loses direct contact with the tenant, and service scope varies by provider.
If this issue moves to the next stage, Property Agent Commission Malaysia Rental: What You Actually Pay explains what to verify and what to do next.
Management companies work well for portfolio landlords who want consistency and can tolerate slower response times and less direct control. For single-unit landlords the ongoing fee can outweigh the convenience benefit — especially when the scope of "full management" is narrower than expected. See how SPEEDHOME landlord plans work for a direct comparison of the service scope.
What is SPEEDHOME — and how is it different from a listing portal?
SPEEDHOME is not a listing portal. It is a property management company that signs the tenancy agreement with you directly — SPEEDHOME becomes your legal tenant, then places an end-user tenant in the unit and manages that relationship. You deal with one party: SPEEDHOME.
This means: - If rent is late from the end-user tenant, that is a SPEEDHOME problem to solve, not yours (on Protect and Protect+ plans). - If the air-conditioner breaks, SPEEDHOME coordinates the repair. - If the tenant disputes, SPEEDHOME handles the first line of escalation.
SPEEDHOME is not Mudah or PropertyGuru. Those portals post your listing and step back. SPEEDHOME takes contractual responsibility for the tenancy and remains accountable through move-out. You can browse SPEEDHOME rental listings to see the kind of verified, no-agent-fee inventory the platform manages.
Full comparison: agent vs management company vs SPEEDHOME plans
The table below uses RM1,800/month rent as the reference unit.
Before deciding how to handle “Full comparison: agent vs management company vs SPEEDHOME plans”, use Agent Fee for Rental in Malaysia (MIEA Rates); it separates the agent charge, tenancy costs and the service each payment buys.
| Ejen Hartanah | Syarikat Pengurusan | SPEEDHOME Standard | SPEEDHOME Protect | SPEEDHOME Protect+ | |
|---|---|---|---|---|---|
| Find tenant | Yes | Yes | Yes | Yes | Yes |
| Tenant screening | Basic | Moderate | Thorough (full transparency) | Thorough | Thorough |
| Tenancy agreement | Yes — with landlord | Yes — with landlord | Yes — SPEEDHOME signs as tenant | Yes — SPEEDHOME signs | Yes — SPEEDHOME signs |
| Rent collection | No | Yes | Yes | Yes | Yes |
| Late rent | Landlord follows up | Provider follows up | SPEEDHOME follows up | SPEEDHOME follows up + pays you first | SPEEDHOME follows up + pays you first |
| Maintenance coordination | No | Yes (limited) | Yes | Yes | Yes |
| Quarterly condition check | No | Sometimes | Yes | Yes | Yes |
| Eviction support | No | No | No | Yes | Yes |
| Landlord effort | High — you manage everything after signing | Low | None — just receive rent | None | None |
| Annual cost (RM1,800/month unit) | One-off commission at signing (confirm with agency) | ~RM2,160/year (10%/month) | RM799/year + 2.19%/month (~RM1,267/year) | 1 month rent/year + 2.19%/month | 1.5 months rent/year + 2.19%/month |
How do the costs compare in detail?
The key cost difference is structure, not just amount. An agent takes a lump sum up front and exits. SPEEDHOME's fee is spread across the tenancy and tied to ongoing services.
Ejen Hartanah (RM1,800/month unit): One-off commission at signing (commonly around one month's rent or more — confirm with the firm). Everything from that point — arrears recovery, maintenance, disputes — is at your cost and effort.
Property management company: ~RM180/month (10%), or RM2,160/year. You get coverage, but scope differs between providers. Some still push the hard work back to the landlord.
SPEEDHOME Standard: RM799/year subscription plus a 2.19% processing fee per month (about RM39/month on RM1,800 rent). Total approximately RM1,267/year. SPEEDHOME manages everything; on late rent, it follows up with the tenant while the landlord waits.
SPEEDHOME Protect: One month's rent given to SPEEDHOME per year, plus 2.19%/month. If the tenant pays late, SPEEDHOME pays the landlord first and chases recovery. Designed for landlords who do not want to wait or follow up themselves.
SPEEDHOME Protect+: 1.5 months' rent per year plus 2.19%/month. Includes everything in Protect, with a higher protection ceiling, faster payout, and additional support for difficult move-out situations. Better suited to higher-risk properties or more volatile rental areas.
Protect is not right for every landlord. If your tenant pays reliably and you are comfortable handling edge cases yourself, Standard is sufficient. Protect and Protect+ exist for landlords who want the chasing and escalation entirely off their plate.
Which option suits which landlord?
The right choice depends on how many properties you manage, how much time you can spend on follow-up, and how much financial buffer you have for a late-payment month.
Ejen Hartanah: Works best if you own one property, you are confident managing issues yourself if they arise, budget for a lump-sum commission is available, and you have no interest in ongoing fees.
Syarikat Pengurusan: Suits portfolio landlords who need operational consistency across multiple units, can accept less direct control, and are comfortable with the 10%/month ongoing cost.
SPEEDHOME Standard: Best for landlords who want proper, professional management without a high ongoing fee — one point of contact, full transparency, without the DIY burden.
SPEEDHOME Protect: Right for landlords worried about late rent — SPEEDHOME pays first, recovers from the tenant. Also covers eviction support and difficult tenant situations.
SPEEDHOME Protect+: For landlords who want the highest available protection ceiling, fastest payout, and extended support for hard move-out situations. Particularly suited to properties in higher-turnover areas or with a higher-risk tenant profile.
What SPEEDHOME does that an agent cannot: the post-signing gap
79% of landlords want proper tenant vetting. 74% do not want to chase rent. A one-off agent model leaves both problems unsolved after the lease is signed.
The post-signing gap is the period between lease signing and lease expiry — the years when the actual tenancy is live. Agents are not present in this period. They have no contractual obligation, no visibility into rent payments, and no incentive to step in.
SPEEDHOME is contractually present throughout the tenancy because SPEEDHOME is the legal tenant. Problems that surface two months in — late rent, a maintenance dispute, a tenant who wants to vacate early — are handled within an existing commercial relationship, not by a landlord alone trying to reach an agent who has already been paid.
This does not mean SPEEDHOME removes all risk. Not every property qualifies for all plan tiers. SPEEDHOME's managed rental-risk system is not a financial guarantee product. The protection it provides is a structured operational response to the post-signing problems most landlords face alone.
Ready to list with SPEEDHOME?
If you want a single point of contact for your tenancy from signing through move-out, list your property with SPEEDHOME to see which plan suits your unit and situation.
Frequently Asked Questions
Is SPEEDHOME the same as a listing portal like Mudah or PropertyGuru?
No. Listing portals post your property and step back. SPEEDHOME signs the tenancy agreement as your direct tenant, then manages the end-user tenant relationship — including rent collection, maintenance, and problem resolution — for the life of the tenancy.
Do I still own and control my property if I use SPEEDHOME?
Yes. You remain the owner and the landlord. SPEEDHOME becomes the intermediate tenant for contractual and operational purposes, but you retain full legal ownership. You can access your payment history, maintenance requests, and tenant profile through the SPEEDHOME landlord portal at any time.
What happens if the tenant does not pay rent under SPEEDHOME?
It depends on your plan. Under Standard, SPEEDHOME follows up with the tenant and the landlord waits for resolution. Under Protect and Protect+, SPEEDHOME pays the landlord first and handles recovery from the tenant directly — the landlord does not need to wait or follow up.
What is the difference between SPEEDHOME Standard, Protect, and Protect+?
Standard is RM799/year + 2.19%/month and SPEEDHOME follows up on late rent while you wait. Protect is one month's rent/year + 2.19%/month — SPEEDHOME pays you first. Protect+ is 1.5 months' rent/year + 2.19%/month, adding a higher protection ceiling, faster payout, and harder move-out support.
Does SPEEDHOME's rental-risk protection work like insurance?
No. SPEEDHOME's rental-risk system is a managed operational product, not a financial guarantee product. It works by making SPEEDHOME the contractual tenant, which creates a direct obligation to the landlord — not by underwriting a policy. Not every unit or plan tier qualifies; confirm eligibility when listing.