Malaysia's most dynamic, exciting startup is hiring!
With 60+ employees from 9 different countries, we have already taken the rental market by storm, providing a new initiative solution to landlord and tenant issues. Join us now to get started!
Customer Experience - Support Coordinator
Job Description
- Answering customer inquiries, scheduling sales appointments and following up with customers about their case/order status.
- Compiling a daily list of sales leads, delegating tasks to the sales department and providing sales data and guides to the sales department.
- Developing and monitoring performance indicators for sales members, managing sales tracking tools, compiling reports.
- Managing customer accounts, following up with customers for administrative purposes and providing troubleshooting assistance for sales, account statuses and other problems.
- Handling administrative duties for the Department and its management teams.
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Shift Days: NO SHIFT (Monday to Friday only)
Working Hours are fixed from 10 am – 7 pm
Contract Basis: 2 weeks contract – 3 months contract – 1 year contract
Requirements
- Minimum SPM qualifications (Fresh graduates are encouraged to apply)Â
- Possess a service oriented mind-set with excellent communication/etiquette skills.Â
- Good verbal and written communication in Bahasa Melayu & EnglishÂ
- Strength in communication and competence in consulting and giving accurate directions to customers.Â
- Positive & serving attitude, professionalism, patience, friendliness, and engagement towards customers, continuously demonstrating confidence, reliability and integrity in difficult situations.Â
- Added advantage if you have the ability to stay calm when customers are stressed or upset.Â
- Willing to work on shift hour/dayÂ
Customer Experience - Homerunner
Job Description
- Collecting delivering keys to/from Landlord/TenantsÂ
- Manage viewing of housesÂ
- Daily reporting to in house coordinatorsÂ
- Managing any other ad-hocs given from time to time.
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Job Details
Shift by days:
- Shift A: Sunday to ThursdayÂ
- Shift B: Tuesday to SaturdayÂ
- Shift C: Friday – MondayÂ
- Shift D: Tuesday Wednesday
Requirements
- Minimum SPM qualifications (Fresh graduates are encouraged to apply)Â
- Possess a service oriented mind-set with excellent communication/etiquette skills.Â
- Good verbal and written communication in Bahasa Melayu & EnglishÂ
- MUST: Possess own motorcycle as traveling around is required dailyÂ
- Has a valid B2 LicenseÂ
Operations Executive
Job Description
- Answering customer inquiries, scheduling sales appointments and following up with customers about their case/order status.
- Compiling a daily list of sales leads, delegating tasks to the sales department and providing sales data and guides to the sales department.
- Developing and monitoring performance indicators for sales members, managing sales tracking tools, compiling reports.
- Managing customer accounts, following up with customers for administrative purposes and providing troubleshooting assistance for sales, account statuses and other problems.
- Handling administrative duties for the Department and its management teams.
Â
Shift Days: NO SHIFT (Monday to Friday only)
Working Hours are fixed from 10 am – 7 pm
Contract Basis: 2 weeks contract – 3 months contract – 1 year contract
Requirements
- Minimum SPM qualifications (Fresh graduates are encouraged to apply)Â
- Possess a service oriented mind-set with excellent communication/etiquette skills.Â
- Good verbal and written communication in Bahasa Melayu & EnglishÂ
- Strength in communication and competence in consulting and giving accurate directions to customers.Â
- Positive & serving attitude, professionalism, patience, friendliness, and engagement towards customers, continuously demonstrating confidence, reliability and integrity in difficult situations.Â
- Added advantage if you have the ability to stay calm when customers are stressed or upset.Â
- Willing to work on shift hour/dayÂ
Teledebt Executive
Job Summary
At SPEEDHOME, we do things a bit differently. The way we work doesn't suit everyone, you get the freedom of time and autonomy and head-scratching professional challenges and we could be a match made in heaven. We are looking for some toughness with awareness of building long term relationships with our products and clients. At the same time be able to handle and strategize problems like a piece of cake.
Job Description:
- To attend to inbound and make outbound calls and remind the customers of their debts
- To liaise and negotiate with them on their payment issues
- To follow-up and monitor on their payment(s)
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Requirements:
- Minimum SPM
- Required Language(s) : Bahasa Malaysia, English
- No work experience required, training provided
- Good communication skills
We're hiring in the following departments!
Marketing
Sales
Finance
Operations
IT/Development
Human Resources
If you're a dynamic, self-driven go-getter with an interest in any of the above opportunities then fill in the form below:
Meet your future team
About SPEEDHOME​
Established in 2015, Speedrent Technology Sdn bhd (SSM: 201601005661) combines protection and technological innovation in the house rental and property market.
Partnered with Allianz General Insurance since 2017, we provide an accessible and secure home rental platform for landlords and tenants. Landlords can secure their property with Allianz General Insurance up to RM42,000 and tenants rent with zero deposit.
SPEEDHOME success so far....
1
Landlord users
1
App downloads
1
k
Monthly web users
