How do I transfer the TNB account to the new tenant?
Use TNB Change of Tenancy. Prepare the completed and signed application form, IC copy marked for TNB's purpose, the current declaration form, deposit based on two months' estimated usage, RM10 stamp duty, and the applicable processing fee.
The transfer can be done through myTNB online where available or at the Kedai Tenaga nearest to the rented premise. The goal is to make TNB deal with the tenant as account holder from the correct handover point, instead of leaving the landlord exposed to bills the tenant consumes.
For the full walkthrough, see TNB Change of Tenancy. This page is the document checklist version.
Document checklist for TNB Change of Tenancy
Do not go to the counter or submit online with half the file. Missing documents delay the account transfer and create a usage dispute if the tenant has already moved in.
| Item | Who prepares it | What to check | Fact status |
|---|---|---|---|
| Completed and signed application form | Applicant and required signer | Premise address matches the rental unit | Confirmed in benchmarked myTNB process |
| IC copy | Account applicant | Both sides copied and marked "For TNB Purpose Only" | Confirmed in benchmarked myTNB process |
| Declaration Form | Applicant | Use the current 2025 version, not an old saved PDF | Confirmed in benchmarked myTNB process |
| Deposit | Tenant or applicant | Based on two months' estimated electricity usage | Do not state a fixed RM range |
| Stamp duty | Applicant | RM10 | Confirmed in benchmarked myTNB process |
| Processing fee | Applicant | RM3.00 for low voltage, RM80.00 for medium/high voltage | Confirm premise type if unsure |
| Handover proof | Landlord and tenant | Dated meter photo and key handover date | Practical rental evidence |
Do not add a fixed TNB residential deposit range. The benchmark specifically holds that number because the public deposit table was not confirmed in a usable live fetch. Use TNB's premise-specific quote instead.
Handover sequence for landlord and tenant
The best timing is before or on move-in day, with a dated meter photo and a clear line in the tenancy agreement saying who pays usage from that reading onward.
Use this sequence:
- Landlord and tenant agree that the tenant will hold the TNB account.
- Tenant prepares the application form, IC copy and declaration form.
- Submit through myTNB online where available, or at Kedai Tenaga.
- Pay the deposit, RM10 stamp duty and applicable processing fee.
- Take a dated meter photo at key handover.
- Save the new account number, payment receipt and meter photo in the tenancy file.
If the tenant moves in before transfer is completed, record the meter reading anyway. That photo becomes the usage split if the first bill arrives under the old account holder.
Why landlords should not leave this vague
If the TNB account stays under the landlord, TNB continues to deal with the landlord first. The landlord may still recover from the tenant under the tenancy agreement, but the provider exposure stays with the account holder.
That is the reason Change of Tenancy matters. It is not paperwork for its own sake. It decides who receives provider notices, who closes the account on move-out, and whose deposit with TNB is involved.
For water, the provider depends on state. Air Selangor covers Selangor, Kuala Lumpur and Putrajaya, while other states have different operators. Do not assume a TNB process or deposit amount applies to water. For the broader utility-account table, read the managing utility bills guide.
If you manage several units, use the unpaid utility prevention guide as your operating checklist. If a bill spike looks abnormal after transfer, check the TNB crypto-mining risk guide before making accusations.
FAQ
What is the main form needed to transfer TNB to a tenant?
Use the TNB Change of Tenancy application form. It should be completed and signed, with the premise address matching the rental unit.
What documents does the new tenant need?
The benchmarked myTNB process requires a completed and signed application form, both sides of the IC copy marked for TNB's purpose, and the current declaration form.
How much is the TNB deposit?
The benchmarked source states deposit is based on two months' estimated electricity usage. Do not use a fixed RM range unless TNB confirms it for that specific premise.
Can the transfer be done online?
Yes, use myTNB online where available. Kedai Tenaga remains the fallback when the case needs counter service, document checking, or premise-specific confirmation.
Who should pay the deposit and fees?
Usually the new account applicant pays TNB directly, but the tenancy agreement can state how parties handle utility deposits and reimbursements. Keep the receipt with the tenancy file.
What if the tenant leaves without closing the account?
Use the tenancy agreement, final bill proof, meter photo, and deposit reconciliation process. Do not rely on estimates when an actual final bill can be obtained.
Where can tenants find rentals with clearer utility handover terms?
Browse /rent, then ask before signing whether TNB, water, sewerage and internet accounts are in the tenant's name or reimbursed monthly.