Should a landlord use the SPEEDHOME app to find and screen tenants?
Yes — for a Malaysian landlord who wants applicant screening, in-app chat, rent collection, and a documented tenancy record handled in one place, the SPEEDHOME app covers the workflow without paying a letting agent. It is not the only route, and it is not risk-free: a landlord still reads the applicant, signs a stamped tenancy agreement, and keeps their own records. This page maps each screen to the landlord decision it supports, then compares SPEEDHOME against going solo and using a conventional agent.
The app organises a tenancy into four moves: list and advertise, filter and match applicants, chat and arrange viewings, and document everything for later. Landlords who skip the documentation step — even on the app — lose most of the protection. Each section below ties a feature to the landlord outcome it produces. Once a tenant is in place, the same app carries the workflow forward — see how to use the SPEEDHOME app to manage your rental for the post-move-in side.
SPEEDHOME app vs going solo vs using an agent
SPEEDHOME replaces the agent's listing-and-matching work at no letting fee and keeps the screening and rent record on-platform; a conventional agent saves you time but charges a fee and usually stops working at signing; going solo costs nothing but puts every screening and dispute step on you. Pick by how much of the work you can or want to own.
| Route | Listing & matching cost | Screening you must still do | Documentation built in | Where it stops |
|---|---|---|---|---|
| SPEEDHOME app | Free to list; platform-managed matching | Read the applicant, view documents, decide | In-app chat, viewing events, payment history | At the landlord's decision to accept or decline |
| Conventional agent | Typically one month's rent (letting fee) | Agent pre-screens; you verify | Usually your own paperwork | At signing — post-move-in is on you |
| Go solo (own ads, own network) | Free, but your time | All of it, every applicant | None unless you build it | All the way through |
How the home feed and search bar serve a landlord
The home feed is where tenants discover listings; for a landlord, a well-built listing in the feed is the first screening filter, because the filters tenants use — budget, furnishing, LRT proximity, pet policy — pre-qualify who enquires. Fill every field the app exposes. A listing with missing filters attracts broader, lower-fit enquiries and wastes viewing time.
| Listing field | What it screens for | Landlord action |
|---|---|---|
| Rent price | Budget fit | Set realistically; overpricing extends vacancy |
| Furnishing level | Expectation match | State furnished, semi-furnished, or unfurnished |
| Amenities (gym, pool, parking) | Lifestyle fit | Mark accurately; do not promise facilities the building lacks |
| Pet-friendly flag | Occupant type | Toggle honestly; pet damage disputes start here |
| LRT / transit proximity | Commute fit | State the real station and access mode honestly |
| Saved Searches | Recurring demand signal | Tenants saving your area signal intent; review enquiries promptly |
How to use in-app chat to verify a tenant before the viewing
The Chat with Owner function lets a landlord exchange messages, request documents, and schedule a viewing inside the app, so the conversation that matters for a later dispute is timestamped and on-record rather than lost in a private messenger. Use it to ask for the documents you need before meeting.
The documents a Malaysian landlord can reasonably request, with the tenant's consent:
- Identity: IC or passport copy.
- Income: recent salary slips or an EA form; self-employed applicants, six months of bank statements.
- Employment: an offer or confirmation letter.
- Occupants: the number of adults and children who will live in the unit.
Keep these inside the app or a single folder. Avoid sharing applicant documents in unverified social-media listing channels, where screenshots spread and personal data leaks. For what to look for in the documents and the conversation, see the 5 red flags to identify and avoid bad tenants checklist. A written, in-app record is also what makes a future default report lawful: a verified rental default can be reported to a licensed credit reporting agency only where the tenant has given consent in the tenancy agreement — reporting without consent, or publishing a tenant's details, is not lawful (Credit Reporting Agencies Act 2010).
How the viewing and events page builds your evidence trail
Once a tenant requests a viewing, the expected move-in date and tenancy duration they enter land in the app; approving the request schedules the viewing and records it on the Events page, which becomes part of the timeline you rely on if a deposit, damage, or arrears dispute appears later. This is the step solo landlords most often skip, and it is the step that costs them later.
Before and at the viewing, capture:
- Dated photos of every room, appliance, and key fitting for a move-in condition report.
- A written inventory of furnishings with condition noted (for example, "sofa — minor surface scratch, left arm").
- A signed inventory checklist from both parties.
- The agreed rent, deposit, and payment schedule confirmed in the app chat before keys change hands.
A stamped tenancy agreement is the backbone of that record. See the tenant check and report-ready tenancy agreement route for what a defensible agreement should contain, and the broader where to rent in Malaysia guide for how tenants search — which tells a landlord which fields and filters actually drive enquiries.
Customer support chat — when to use it
The in-app Chat and notification segment routes a landlord to SPEEDHOME Customer Support, including a WhatsApp option for urgent queries, so listing, payment, and documentation questions get answered by the operator rather than left to guesswork. Use support for platform-specific issues: a payment that did not register, a listing that is not appearing, or a question about a tenancy clause the platform uses.
Support does not replace your own judgement on whether to accept an applicant, and it does not give legal advice on a specific dispute. For a dispute that may go to court, keep your own dated copies of every message and document.
The SPEEDHOME path for a landlord
List the property for free, let the platform match and pre-screen applicants, run the conversation and viewing inside the app, and close on a stamped tenancy agreement — then keep paying through the platform so the rent record stays intact. The Zero Deposit option is a managed rental-risk system — not a financial guarantee product — that replaces the upfront cash deposit with ongoing protection; not every unit or applicant qualifies, so check eligibility on the live listing.
For a landlord starting out, the highest-value sequence is: build the listing completely, request documents in chat before the viewing, photo-document the unit, and stamp the agreement. Each step compounds the protection of the next. To start, list your property on SPEEDHOME.
Frequently asked questions
Is the SPEEDHOME app free for landlords to list a property? Yes. Listing and advertising a property on the app is free for landlords. The platform earns through its managed services rather than an upfront letting fee, so a landlord can list, receive enquiries, and arrange viewings without paying to appear in the home feed.
Do tenants need to download the app to contact me? Tenants can discover listings through the feed and use the search bar with filters for budget, furnishing, amenities, and transit proximity. The Chat with Owner function and viewing requests run through the platform, which keeps the conversation on-record. A tenant does not need a separate messaging app to reach you.
Can I screen a tenant's credit before accepting them? You can request income, employment, and identity documents through the in-app chat with the tenant's consent. A credit check through a licensed agency requires the tenant's written consent as well. Build a consent step into your application process and keep a signed copy for every applicant.
How does the app help if a tenant stops paying rent later? The in-app payment history and chat record form the evidence base for a written demand and any civil-court recovery. A verified rental default can be reported to a licensed credit reporting agency only where the tenant consented in the tenancy agreement; reporting without consent is not lawful. Self-help — disconnecting water or electricity, or locking the tenant out — is unlawful regardless of the agreement.
What is Zero Deposit, and does every listing qualify? Zero Deposit is SPEEDHOME's managed rental-risk system — not a financial guarantee product — that replaces the upfront cash deposit so the tenant moves in without tying up cash while the landlord stays protected through rental protection. Not every unit or applicant qualifies; the recoverable amount for severe end-of-tenancy damage beyond fair wear and tear follows the standard claims process. Check the live listing for confirmed availability.
Should I still sign a tenancy agreement if I use the app? Yes. The app organises listing, screening, viewing, and payment, but a stamped tenancy agreement is what makes deposit deductions, late-rent penalties, and any default report enforceable. Keep your own dated copies of the agreement, condition photos, inventory, and payment records alongside what the platform holds.