What to Expect from Your SPEEDHOME Homerunner (Your Local Helper!)
SPEEDHOME Homerunner is a free viewing management service included with every listing. A trained local agent collects your keys, runs all tenant viewings — in-person and virtual — and returns your keys when the unit is rented. No landlord presence needed. Available across Klang Valley. Here’s exactly what the service includes.
What Is a SPEEDHOME Homerunner?
A Homerunner is a trained SPEEDHOME agent who manages all property viewings on your behalf — key collection, scheduling, tenant feedback — for free.
A Homerunner is a trained local agent employed by SPEEDHOME to conduct property viewings on behalf of landlords. They handle the full viewing logistics — key collection, scheduling, showing the unit, and reporting tenant feedback — without the landlord needing to be there.
This isn’t a random courier. Homerunners are background-checked, trained in property presentation, and equipped with the SPEEDHOME app to log viewings and feedback in real time.
How to Book a Homerunner: 3 Steps
No extra sign-up needed. Homerunner is automatically included for SPEEDHOME listings in covered areas. List your property, drop off your keys, and the Homerunner handles the rest.
- List your property on SPEEDHOME — Homerunner service is automatically included for listings in covered areas. No separate sign-up needed.
- Drop off your keys — Hand your keys to the Homerunner at a convenient time. They handle all viewings until the unit is rented, then return your keys.
- Receive viewing reports — After each viewing, you get feedback via the SPEEDHOME app: tenant interest level, questions asked, and next steps.
You don’t need to reschedule your workday around viewings. The Homerunner manages it all.
What Homerunners Do: Full Service Breakdown
Homerunners handle the full viewing cycle: key custody, tenant scheduling, in-person and virtual tours, and post-viewing feedback reports — all logged in the SPEEDHOME app.
Key Handling
The Homerunner collects your keys before viewings begin and returns them once the unit is rented. No more coordinating key handoffs with multiple prospective tenants or worrying about who has access to your property.
Scheduling & Reminders
Viewing slots are managed through the SPEEDHOME platform. Prospective tenants book directly, and the Homerunner coordinates. Automated reminders reduce no-shows — one of the most common complaints from landlords managing viewings themselves.
In-Person and Virtual Tours
Homerunners conduct both in-person walkthroughs and virtual video tours. Virtual viewings filter out less serious prospects — tenants relocating from other states can assess the unit before committing to a trip.
Expert Walkthrough
During the viewing, the Homerunner highlights key features, answers standard property questions (floor size, facilities, maintenance history), and points out nearby amenities. A professional presentation increases the likelihood of an offer.
Post-Viewing Feedback
After every viewing, the Homerunner logs feedback in the SPEEDHOME app — tenant interest level, concerns raised, and whether a follow-up is needed. Landlords track viewing activity without making a single call.
Why This Matters for Landlords
The average landlord in Klang Valley spends 2–4 hours per weekend managing viewings. Homerunner eliminates that entirely — at zero cost.
Driving to the unit, waiting for tenants who may not show, repeating for weeks. Homerunner replaces all of that with a system that runs without you.
| Self-Managed Viewings | With Homerunner | |
|---|---|---|
| Landlord presence required | Yes — every viewing | No |
| Key management | Landlord handles | Homerunner handles |
| No-show risk | High | Reduced via automated reminders |
| Virtual tour option | Landlord must arrange | Included |
| Post-viewing feedback | Follow up yourself | Logged automatically in app |
| Cost | Your time | Free |
One more number: if something goes wrong after tenancy ends, SPEEDHOME processes the average claim in 21 days (internal data, Feb 2026). Between Homerunner managing your viewings and fast claim resolution, the full rental cycle is handled.
Why This Matters for Tenants
Tenants get viewings that happen on time, presented by someone who knows the property — not a landlord running late from work.
The Homerunner answers property questions accurately and presents the unit properly — tenants get the information they need to decide. For tenants who can’t visit in person, virtual tours let them assess a unit remotely before committing to a trip across town or from another state.
Coverage Areas
Homerunner currently covers Klang Valley and selected surrounding areas including Nilai, Sepang, and Dengkil. Check the SPEEDHOME app when listing to confirm your address is covered.
Coverage is expanding. Confirm availability in the SPEEDHOME app when you list your property.
Homerunner: Related Resources
- How to schedule a viewing on SPEEDHOME
- How long does a SPEEDHOME claim take?
- How to submit a SPEEDHOME claim
- SPEEDHOME fees and pricing explained
Homerunner is included free for all landlords listing on SPEEDHOME. List your property on SPEEDHOME to get the full viewing management service from day one.
Frequently Asked Questions
Is the Homerunner service free?
Yes — completely free for both landlords and tenants. It’s included as part of the SPEEDHOME platform for listings in covered areas.
Do I need to be present for the viewing?
No. You hand your keys to the Homerunner once, and they manage all viewings until the unit is rented. You receive a report after each viewing via the SPEEDHOME app.
What happens to my keys?
Your Homerunner collects the keys at a scheduled time and keeps them securely for the duration of the listing. Once the unit is rented, keys are returned to you or handed to the new tenant per your arrangement.
Can I request a specific Homerunner?
Homerunners are assigned based on location and availability. If you’ve had a positive experience, leave feedback in the app — this helps SPEEDHOME match preferences in future listings.
What if the Homerunner doesn’t show up?
Contact SPEEDHOME support directly via the app. All viewings are logged with timestamps — reliability issues should be reported so SPEEDHOME can follow up.
Can tenants request a virtual tour instead of in-person?
Yes. Virtual tours are available through the SPEEDHOME app. The Homerunner conducts a live video walkthrough at a scheduled time — useful for tenants relocating from other states.
Is my property safe with the Homerunner?
Homerunners are background-checked and trained by SPEEDHOME. All viewings are logged in the app with timestamps. The app activity log gives you a full record of every visit.
How do I give feedback on my Homerunner?
After each viewing, the SPEEDHOME app prompts both landlords and tenants to rate the Homerunner. Your feedback directly affects service quality and helps SPEEDHOME improve the programme.
